Course curriculum

    1. Promo

    2. Section Introduction

    3. Introduction to Post-Mortems

    4. The Purpose of Post-Mortems

    5. When to Do a Post-Mortem

    6. Who Should Be Involved?

    7. Preparing for a Post-Mortem

    8. Being Objective

    9. Analyzing Project Data

    10. Facilitating a Productive Discussion

    11. Identifying Success

    12. Uncovering Failure

    13. Tools for Post-Mortem_Analysis

    14. Documenting Findings

    15. Communicating Results

    16. Common Post-Mortem Challenges

    17. Action Plans

    18. Section Conclusion

    1. Section Introduction

    2. Introduction to Lessons Learned

    3. Value of Lessons Learned

    4. Structuring Lessons Learned Sessions

    5. Lessons Learned Throughout the Project

    6. Engaging the Team

    7. Categorizing Lessons Learned

    8. Tools and Templates

    9. Evaluating Team Dynamics

    10. Assessing Risk Management

    11. Lessons Learned in Agile

    12. Sharing Lessons Across Teams

    13. Incorporating Feedback into Future Projects

    14. Lessons Learned Repositories

    15. Continuous Improvement

    16. Challenges with Lessons Learned

    17. Section Conclusion

    1. Course Quiz

About this course

  • 36 lessons
  • 2.5 hours of video content
  • One 15-minute quiz

Instructor

Robert Hean

PURE Instructor

Robert Hean has more than 15 years of experience in IT and Business Systems, with a focus on HR tech. He has been involved in many aspects of IT, including service desk, program management, and data and analytics. He has built compensation platforms from the ground up, designed HR databases, and driven hard disks over state lines to complete projects on time. He is a highly rated Instructor Partner with Udemy (with courses spanning project management, soft skills, Jira, and Confluence) and has a YouTube channel dedicated to helping people better understand systems (particularly Confluence and Jira). Certifications: Project Management Professional (PMP) PMI-Agile Certified Practitioner (PMI-ACP) CompTIA Project+ Professional CompTIA Security+ CompTIA Network+ CompTIA A+ ITIL Foundation ACA-920 - Confluence Essentials